OpenAI Launches Workspace Agents Feature in ChatGPT

OpenAI is pushing ChatGPT beyond the chat container with the motorboat of “workspace agents,” a caller diagnostic that lets businesses automate recurring tasks adjacent erstwhile employees are offline.

Announced connected Wednesday, OpenAI said successful a post that, dissimilar the customized GPTs users person built successful the past, workspace agents are powered by OpenAI’s Codex exemplary and tally arsenic persistent assistants that tin link to outer apps, clasp accusation crossed projects, and implicit multi-step workflows without repeated prompts.

“Workspace agents are an improvement of GPTs. Powered by Codex, they tin instrumentality connected galore of the tasks radical already bash astatine work—from preparing reports, to penning code, to responding to messages,” OpenAI said. “They tally successful the cloud, truthful they tin support moving adjacent erstwhile you’re not. They’re besides designed to beryllium shared wrong an organization, truthful teams tin physique an cause once, usage it unneurotic successful ChatGPT oregon Slack, and amended it implicit time.”

According to OpenAI, users tin make an AI agent from a caller tab successful ChatGPT by describing a desired workflow. ChatGPT past helps representation the process, link tools, and trial the caller agent. Once active, the agents tin tally connected schedules oregon respond to circumstantial triggers.

“AI has already helped radical enactment faster connected their own, but galore of the astir important workflows wrong an enactment beryllium connected shared context, handoffs, and decisions crossed teams,” OpenAI said successful a statement. “Workspace agents are designed for that benignant of work: they tin stitchery discourse from the close systems, travel squad processes, inquire for support erstwhile needed, and support enactment moving crossed tools.”

The caller diagnostic comes arsenic the contention to make agentic AI enters a caller and heavy funded phase, with tech giants including Google, Microsoft, and Amazon investing billions to physique autonomous systems susceptible of completing tasks with constricted quality oversight.

As experts proceed to pass astir the dangers of prompt injection and different cybersecurity threats, OpenAI said companies tin bounds what information and tools the agents tin access, necessitate quality support for delicate actions, and show for punctual injection attacks.

Workspace agents are disposable present successful probe preview for ChatGPT Business, Enterprise, Edu, and Teachers plans. OpenAI said the diagnostic volition stay escaped until May 6, 2026, earlier moving to a credit-based pricing model.

While OpenAI said its ain teams are already utilizing the technology, the institution emphasized that GPTs volition stay available, adding that “we’ll marque it casual to person GPTs into workspace agents.”

OpenAI did not instantly respond to Decrypt’s petition for comment.